Indonesia coal export data: Top export markets & suppliers

TradeInt banner showing Indonesia coal export data, with India, China, Japan, Philippines and Vietnam as top export markets.

Key takeaways of Indonesia coal export data

  • Coking and steam coal (HS 270119), is the top Indonesia coal export at US$4.16 billion, ahead of bituminous coal at US$1.32 billion, based on TradeInt's Indonesia export data.
  • India is the largest partner for Indonesia coal exports at US$1.06 billion, followed by China at US$814.07 million and Japan at US$681.87 million, from TradeInt's Indonesia export data.
  • Adaro Indonesia and Kaltim Prima Coal lead the exporter table, together handling the largest share of Indonesia coal export value recorded by TradeInt.
  • In the January to May 2026 period, Indonesia's coal exports reached 143.56 million metric tons worth US$9.75 billion, according to Statistics Indonesia data reported by Reuters.

How has Indonesia's coal export market changed in 2025–2026?

Quarterly coal export values held between US$5.4 billion and US$6.2 billion from Q1 2025 through Q1 2026, easing from US$6.16 billion in Q1 2025 to US$5.48 billion in Q1 2026, based on TradeInt's Indonesia export data for HS code 2701. Values recovered mid-cycle, then slipped again in early 2026.

However, from January to May 2026, Indonesia exported 143.56 million metric tons of coal, down 8.19% from a year earlier. Those shipments were worth US$9.75 billion, 4.95% lower than a year ago.

Indonesia Coal Export Trends QoQ Anlysis
Timeline Value (US$) QoQ % Description
Q1 2025$6,163,024,772-21.17%Significant sequential downturn driven by declining momentum across January and March
Q2 2025$5,749,618,441-6.71%Continued contraction following soft trading activity despite a minor volume rebound
Q3 2025$5,963,801,0583.73%Moderate turnaround supported by steady trade expansions in August and September
Q4 2025$6,078,940,3791.93%Incremental growth capped by a dominant year-end shipping push in December
Q1 2026$5,482,340,459-9.81%Cyclical contraction tracking lower overall shipment counts during early winter periods
Data Source: Official TradeInt Indonesia Export Data and Bill of Lading Database
Period: January-December 2025, January-March 2026 | HS Code Range: 2701
TradeInt logo ✔ Indonesia Import & Export Trade Data   ✔ Coal Export

⛏️ Preview Indonesia Coal Export Records On TradeInt

Search TradeInt's Indonesia coal export data and check sample data covering HS codes, shipment values, exporters, and destination markets across the thermal and bituminous coal basket.

Preview now: Historical Indonesia coal export records by product name or HS code search

In early 2026, the Energy and Mineral Resources Ministry planned to cap national coal production approvals near 600 million tons, below the roughly 790 million tons produced in 2025. The move aimed to tighten supply and support prices, according to Mysteel Global's analysis.

Yet, exports began to recover by mid-year.

In May 2026, Indonesia's total coal exports reached 40.49 million tonnes, up 8.5% from April and the highest monthly figure so far in 2026, Mysteel noted, pointing to an easing of the earlier production-control stance.

Even with the cuts, Indonesia held its global position.

The country supplies roughly 45% to 50% of global seaborne thermal coal and carries a freight advantage of US$5 to US$10 per ton over competing exporters, according to ASEAN Briefing research. This keeps Indonesian coal embedded in Asian procurement.

What are the main Indonesian coal export types?

Based on TradeInt's Indonesia export data in Q1 2026, the top Indonesia coal exports are coking and steam coal, at US$4.16 billion, bituminous coal at US$1.32 billion, and anthracite at US$3.83 million.

Top Indonesia coal export types:

  1. Other coal, coking or steam (HS 270119) - US$4.16 billion: the largest Indonesia coal export product, shipped mainly to India for power generation.
  2. Bituminous coal (HS 270112) - US$1.32 billion: a higher-calorific grade led by demand from Japan.
  3. Anthracite (HS 270111) - US$3.83 million: a small, high-grade specialty export led by Japan.
Top Indonesia Coal Exports
Rank 6-Digit HS Code Product Name Value (US$) Value % Export Partner Economic Importance
1270119Other coal (including coking or steam coal), pulverized or not, but not agglomerated$4,159,320,83275.87%IndiaDominant bulk commodity export supplying large-scale thermal power utilities across emerging Asian economies
2270112Bituminous coal, whether or not pulverized, but not agglomerated$1,319,191,64924.06%JapanHigh-value energy source fueling advanced heavy industrial fabrication and thermal infrastructure across Asia
3270111Anthracite coal, whether or not pulverized, but not agglomerated$3,827,9780.07%JapanPremium high-carbon input supporting specialized metallurgical processing and chemical manufacturing across neighboring markets
Data Source: Official TradeInt Indonesia Export Data and Bill of Lading Database
Period: January-March 2026 | HS Code Range: 2701
TradeInt logo ✔ Lite   ✔ Pro   ✔ Premium   ✔ Enterprise

🌍 TradeInt's Detailed Analysis of Indonesia Export Data 2025

Coal (HS 2701) was Indonesia's largest single export product in 2025 at US$24.48 billion, with China the top overall partner at US$66.39 billion. This TradeInt article breaks down the full Indonesian export market by top trade partners, products, and suppliers.

Read more: Indonesia export data and trade analysis 2025

Thermal grades drive Indonesia's coal export value, and the product split held steady through early 2026. Sub-bituminous coal remained the workhorse grade.

In May 2026, other coal, excluding anthracite and bituminous, reached US$1.73 billion, while lignite added US$647.66 million, drawing on Statistics Indonesia figures compiled by Databoks. Bituminous and coke coal together made up the rest.

The type mix stayed weighted toward lower grades. In April 2026, other coal made up 66.33% of Indonesia's coal export volume, with lignite at 23.21%. Coking coal and anthracite made up a smaller balance.

Infographic attached shows Indonesian coal export trend in April 2026 by coal type, coal export trend MoM, YTD, and top country of destinations, sourced from Statistics Indonesia, Sxcoal.
Indonesian coal export by month, destination, and type, April 2026. Source: Statistics Indonesia; Sxcoal.

Coal export values also tracked global energy demand. In early 2026, higher Asian energy costs lifted the use of coal as a cost-stable fuel for power generation, ASEAN Briefing noted. This supported thermal-grade demand even as volumes fell.

Key points about Indonesia's coal export types in 2026:

  • Other coal led the value: Other coal, excluding anthracite and bituminous, reached US$1.73 billion in May 2026, the largest single coal type by value that month.
  • Lower grades dominated volume: Lower grades led the April 2026 mix, with other coal at 66.33% of export volume and lignite at 23.21%.
  • Coal held demand as a stable fuel: Higher Asian energy costs through early 2026 kept coal in demand as a stable power-generation fuel.

Which countries does Indonesia export its coal to?

From Indonesia export data on TradeInt in Q1 2026, Indonesia exports coal mainly to India, China, and Japan. India led at US$1.06 billion, China followed at US$814.07 million, and Japan came third at US$681.87 million.

The Philippines, Vietnam, Malaysia, South Korea, Bangladesh, Singapore, and Taiwan complete the top 10 Indonesian coal export markets. The list shows a partner base led by South Asian power demand, East Asian utilities, and fast-growing Southeast Asian grids.

Top 5 Indonesia coal export partners in Q1 2026:

  1. India (US$1.06 billion): the top destination, drawing bulk sub-bituminous thermal coal for electricity grids.
  2. China (US$814.07 million): a major buyer of industrial thermal coal for coastal energy grids.
  3. Japan (US$681.87 million): a high-value market sourcing cleaner low-sulfur blends for utilities.
  4. Philippines (US$529.73 million): a regional customer powering an expanding electricity infrastructure.
  5. Vietnam (US$460.19 million): a high-growth manufacturing hub buying thermal coal for industrial power.
Top Indonesia Coal Export Partners
Rank Country Value (US$) Value % Top 6-Digit HS Code Top coal buyers
1India$1,060,833,21019.35%1. 270119
2. 270112
🔒 Unlock Buyer Data
2China$814,074,11214.85%1. 270119
2. 270112
3Japan$681,867,38512.44%1. 270112
2. 270119
3. 270111
4Philippines$529,734,0299.66%1. 270119
2. 270112
5Vietnam$460,193,9278.39%1. 270119
2. 270112
6Malaysia$422,754,0247.71%1. 270119
2. 270112
7South Korea$409,629,2787.47%1. 270119
2. 270112
8Bangladesh$293,092,9935.35%1. 270119
9Singapore$185,742,8163.39%1. 270119
2. 270112
10Taiwan, China$175,489,5993.20%1. 270119
2. 270112
Data Source: Official TradeInt Indonesia Export Data and Bill of Lading Database
Period: January-March 2026 | HS Code Range: 2701
TradeInt logo ✔ Lite   ✔ Pro   ✔ Premium   ✔ Enterprise

🇮🇳 Indonesia Exports To India 2025 Trade Analysis by TradeInt

Coal led Indonesia's exports to India in Q1 2025 at 30.74% of total trade value, ahead of palm oil, stainless steel, and copper ore. See the full export product breakdown on TradeInt.

Read more: Indonesia top 5 exports to India

India and China anchor most of Indonesia's coal export value, and their positions shifted through early 2026. China moved to the front by monthly value.

In May 2026, China was the top destination for Indonesian coal by value at US$977.12 million, ahead of India at US$416.22 million and the Philippines at US$240.98 million.

Southeast Asian demand kept climbing. In April 2026, China took 11.38 million tonnes and India 8.23 million tonnes of Indonesian coal, with Vietnam, the Philippines, and Malaysia next, the Sxcoal dataset shows. Regional grids continued to pull steady volumes.

Moreover, in July 2026, the government ruled out a coal export ban to protect market credibility. This steadied long-term procurement across major Asian markets.

Who is the largest coal producer in Indonesia?

Based on TradeInt's Indonesia export data in Q1 2026, the largest coal exporters in Indonesia are Adaro Indonesia, Kaltim Prima Coal, and Bayan Resources Tbk. These three companies handle the biggest share of Indonesia's coal export value.

Energi Batubara Perkasa and Berau Coal complete the top five. The list shows a supplier base led by large integrated producers of thermal and bituminous coal.

Top 5 Indonesia coal producers in Q1 2026:

  1. Adaro Indonesia: a leading energy enterprise exporting low-pollutant sub-bituminous thermal coal under the Envirocoal trademark.
  2. Kaltim Prima Coal: a prominent open-pit operator exporting premium bituminous thermal and coking coal globally.
  3. Bayan Resources Tbk: an integrated coal giant exporting high-calorific bituminous and eco-friendly sub-bituminous fuel.
  4. Energi Batubara Perkasa: a commercial supplier delivering reliable thermal coal grades to international power utilities.
  5. Berau Coal: a major resource group exporting versatile sub-bituminous thermal coal blends for power generation.
Top Indonesia Coal Exporters
Rank Company Value % Export Price
1ADARO INDONESIA10.47%🔒 Unlock Coal Pricing Data
2KALTIM PRIMA COAL PT10.06%
3BAYAN RESOURCES TBK5.83%
4ENERGI BATUBARA PERKASA5.46%
5BERAU COAL5.31%
Data Source: Official TradeInt Indonesia Export Data and Bill of Lading Database
Period: January-March 2026 | HS Code Range: 2701
TradeInt logo ✔ Lite   ✔ Pro   ✔ Premium   ✔ Enterprise

🔍 Preview Adaro Indonesia Coal Export Historical Activity On TradeInt

Adaro Indonesia leads Indonesian coal exports. TradeInt's global trade database search by exporters shows you a preview of past trade records of Adaro Indonesia's coal shipments by HS code, buyer, and destination market.

Check out: Preview Adaro Indonesia's export activity across 10B+ global trade records

How to find reliable Indonesian coal suppliers?

Global buyers typically source Indonesian coal through three conventional routes: contracting directly with major mining groups like PT Adaro Energy or PT Bumi Resources, browsing B2B trade directories such as go4WorldBusiness or EC21, or working through export agencies and commodity brokers.

Each channel has its place, but none of them show you what a supplier is actually shipping, to whom, and how often.

TradeInt fills that gap. With 10B+ Bill of Lading records searchable by HS code, exporter, and destination, buyers can verify any supplier's real shipment activity before opening a negotiation.

Here is how a full sourcing workflow looks in practice:

  • Identify the right producers: Start with the major mining groups - PT Adaro Energy for sub-bituminous thermal coal, PT Bayan Resources for low-sulfur blends, PT Kaltim Prima Coal for bituminous and coking grades. For mid-sized suppliers, trade directories and export agencies can surface additional options.
  • Verify actual shipment activity on TradeInt: Before contacting any supplier, pull their export history on TradeInt - what grades they shipped, which markets they serve, and how consistently they have performed over time.
  • Check licensing and certification: Confirm the supplier holds a valid IUP (Izin Usaha Pertambangan) mining license and an ET (Eksportir Terdaftar) export registration. Request independent quality certificates from accredited surveyors such as SGS Indonesia, Sucofindo, or Carsurin.
  • Secure the transaction: For initial orders, use an irrevocable confirmed Letter of Credit at a reputable bank. Pair this with an independent cargo survey at the load port before shipment.

Explore Indonesia's coal export records on TradeInt and verify your next supplier before the first conversation.

Conclusion

Other coal, bituminous coal, and anthracite define Indonesia's coal export basket in Q1 2026. Other coal led at US$4.16 billion, bituminous coal followed at US$1.32 billion, and anthracite came third at US$3.83 million, based on TradeInt's Indonesia export data. India took the most at US$1.06 billion, ahead of China and Japan.

For market analysis, Indonesia capped 2026 production near 600 million tons, exports eased 8.19% by volume through May, yet the country still supplies close to half of global seaborne thermal coal. May volumes hit a 2026 high, and the government ruled out an export ban.

Contact TradeInt for trial access to the latest Indonesian coal export data & potential buyers/suppliers.

Frequently asked questions

Is Indonesia a major exporter of coal?

Yes, Indonesia is one of the world's leading coal exporters, according to TradeInt's global trade database and online resources, with India being the largest partner for Indonesian coal exports at US$1.06 billion, followed by China at US$814.07 million and Japan at US$681.87 million, from TradeInt's Indonesia export data.

Which country buys the most coal from Indonesia?

India buys the most coal from Indonesia, at US$1.06 billion in Q1 2026. China follows at US$814.07 million and Japan at US$681.87 million. By monthly value, China led in May 2026 at US$977.12 million, Databoks reported.

How much is Indonesia's coal export value?

Indonesia's coal exports reached US$9.75 billion in the first five months of 2026, on a volume of 143.56 million metric tons. January to May 2026 export value totaled US$12.12 billion on a customs basis.

Other relevant articles about Import & Export in Indonesia

  1. Indonesia fish export data Q1/2026: Top markets & suppliers
Share the Post:

Latest Global Trade Insights

Trade Intelligence Global Pte Ltd - TradeInt - Vietnam Trade Data coverage up to 200 countries and 80 exclusive customs Vietnam Import Export

ACTIVATE YOUR FREE

ACCOUNT ACCESS

Trade Intelligence Global Pte Ltd - TradeInt - Vietnam Trade Data coverage up to 200 countries and 80 exclusive customs Vietnam Import Export

REQUEST YOUR GLOBAL INDUSTRIAL

Competitor's Data

Trade Intelligence Global Pte Ltd - TradeInt - Vietnam Trade Data coverage up to 200 countries and 80 exclusive customs Vietnam Import Export

REDEEM YOUR SPECIAL OFFER UP TO

$899!

Trade Intelligence Global

Online Payment Terms & Conditions

Payment made via online payment gateways is secured and covered by service transaction policies (e.g. PayPal’s buyer and seller protection policies).


TradeInt is classified under the intangible, virtual item or service, which is not eligible for refunds due to its nature (e.g. digital data display and downloads).


1. All TradeInt products that involve payment are of one-time transaction products that comply with the “intangible or virtual goods or services” as defined by reputable and trusted platform, such as PayPal. Payments are to be made one-time in full through payment gateways at the price set by TradeInt. No refunds shall be made once payment is done.


2. After payment is made and confirmed, access will be granted to subscriber within 24 hours. A confirmation e-mail will be sent to the subscriber which constitutes as the delivery of the subscription as well as the commencement of the subscription.


3. TradeInt will use webpage display, online communication, and other methods of communication to provide customers with the complete information to understand the product as much as possible. It is the customer’s duty to fully understand and decide the suitability of the product, and ensure that TradeInt meets their needs. If the customer has any questions and faces any major issues, the customer should communicate with TradeInt sales and customer service before the payment. TradeInt is obliged to assist the customer in responding to the problem and will proactively help to resolve related issues.

Trade Intelligence Global

Terms & Conditions

1. General:
Subscribers are granted access to and utilization of the Services exclusively for internal business operations, in accordance with the terms of the Agreement. This encompasses enabling Users to:
(a) View, copy, print, and/or download the Content within the guidelines outlined by the terms of Service/Agreement.
(b) Generate derivative works from the Content or through its utilization, and share such derivative works with Users. All Services obtained by Subscribers are provided by TradeInt or its licensors and are subject to the terms of Service/Agreement, including this Policy.
2. Changes:
Throughout the Term, TradeInt reserves the right to amend or terminate the Services, which may involve adding, removing, or modifying features or functionality, as necessary to reflect changes in applicable law, regulations, technology, or data availability. Subscriber will be informed of any significant changes affecting their access to or use of the Services or discontinuation of any Services.
3. Rights:
TradeInt hereby extends to Subscriber a revocable, non-exclusive, and non-transferable limited right to utilize the Services solely for their internal business operations during the Term, including enabling Users to:
(a) View, copy, print, and/or download the Content within the guidelines outlined by the terms of Service/Agreement.
(b) Generate derivative works from the Content or through its utilization, and share such derivative works with Users. TradeInt and its licensors retain all ownership and intellectual property rights to the Services, including any derivative works created by Subscriber, or anything developed or provided by TradeInt under the Agreement. Subscriber is not granted any intellectual property rights in the Services.
4. Limitations and Restrictions on Use:
By accessing or utilizing TradeInt’s services, you agree to adhere to the following limitations and restrictions on use. These restrictions apply to subscribers, their designated users, and any third parties accessing or utilizing TradeInt’s services.
(a) Program and Service Markings: You are prohibited from altering or removing any program or service markings, trademarks, or proprietary notices belonging to TradeInt, its affiliates, or licensors.
(b) Prohibited Activities: Users are prohibited from engaging in any automated data collection activities, including but not limited to web scraping, data mining, or the use of robots, spiders, or other automated tools, without explicit permission from the website or service provider.
(c) Intellectual Property Rights: Users acknowledge and agree that all content, including text, images, videos, and other materials, available on the website or service, is protected by copyright, trademark, and other intellectual property laws. Users may not extract, copy, or distribute this content without proper authorization.
(d) Access Restrictions: Access to certain areas of the website or service may be restricted or blocked for automated tools or excessive data requests. Users agree not to circumvent these restrictions or attempt to gain unauthorized access to restricted areas.
(e) Rate Limiting: To prevent server overload and ensure fair access for all users, the website or service may impose rate limits on data requests. Users agree to abide by these rate limits and not to exceed them through automated means.
(f) Non-Commercial Use: Licensing, selling, or otherwise making available the services to third parties for commercial exploitation is prohibited. Unless otherwise specified, automated data collection activities are strictly prohibited for any purposes. Users agree not to use automated tools to gather data without explicit permission.
(g) Indemnification: Users agree to indemnify and hold harmless the website or service provider from any damages, losses, or liabilities arising out of their unauthorized use of automated tools or violation of these terms and conditions.
(h) Modification and Reverse Engineering: You may not modify, disassemble, decompile, reverse engineer, reproduce, republish, copy, or create derivative works of any part of the infrastructure.
(i) Framing and Mirroring: “Framing” or “mirroring” of any services provided through the Internet is not permitted.
(j) Benchmarking and Testing: Benchmarking, vulnerability scanning, penetration testing, or any other form of testing of the services without explicit authorization is prohibited.
(k) Interference with Proper Operation: You may not use any device, software, or routine that could damage or interfere with the proper operation of the services.
(l) Service Operation: Inhibiting the operation of the services, engaging in denial of service attacks, or conducting search queries deemed abusive by TradeInt is prohibited.
(m) Competitive Products and Services: Developing, supporting, or assisting in the development of products or services that directly compete with TradeInt’s services is not allowed.
(n) Unlawful Use: Accessing or using the services for unlawful purposes or in a manner intended to harass or cause damage to any person or property is not permitted. Violation of these terms may result in legal action and termination of access to TradeInt services. Users are expected to adhere to these provisions to ensure lawful and respectful use of the services.
(o) Termination of Access: The website or service provider reserves the right to terminate or suspend access to users engaging in unauthorized data collection activities or violating these terms and conditions.
(p) Modification of Terms: These limitations and restrictions on data crawl and robot software usage may be modified or updated by the website or service provider at any time. Users are responsible for regularly reviewing the terms and conditions for any changes.
5. No Refund Policy:
All subscriptions and services are issued on a license basis and are non-refundable. By subscribing to or utilizing TradeInt’s services, you acknowledge and agree that no refunds will be issued for any reason, including but not limited to, unused services, partial usage, or dissatisfaction with the services.
6. Disclaimers:
TradeInt does not guarantee the availability, provision, quality, accuracy, integrity, or reliability of the services, and they are provided “as is”. TradeInt does not warrant that the services will be error-free or uninterrupted, or that they will meet subscriber’s expectations. Except as prohibited by law, TradeInt, its affiliates, and licensors disclaim all warranties.
7. Limitation of Liability:
TradeInt, its affiliates, and licensors shall not be liable for indirect, incidental, consequential, special, or exemplary damages, or any loss of revenue, profits, data, goodwill, or reputation. TradeInt’s aggregate liability under the Agreement shall not exceed the total amounts paid by the subscriber for the services during the preceding twelve (12) months.
8. Indemnification:
Subscriber agrees to defend and indemnify TradeInt against any claims arising out of or in connection with breaches of the Agreement or violations of applicable law by Subscriber or any User, materials furnished by Subscriber or any User, or disputes between Subscriber or any User.
9. Confidentiality:
Both parties agree to maintain the confidentiality of any disclosed Confidential Information and to use it solely in connection with the Agreement. Confidential Information shall not include certain information as outlined in the Agreement. The Receiver agrees to protect the Confidential Information and restrict its disclosure to authorized representatives.
10. Force Majeure:
Neither party shall be liable for failure or delay in performance due to conditions beyond its control, such as acts of God, governmental restrictions, or natural disasters. If a Force Majeure Event continues for more than thirty (30) days, either party may cancel unperformed Services.
11. Dispute Resolution:
Disputes shall be resolved through good faith negotiations between the parties, with escalation to senior officers if necessary.
12. Miscellaneous:
The Agreement may not be assigned without prior consent. The parties are independent contractors, and no partnership or agency relationship is created. Failure to enforce any provision of the Agreement shall not constitute a waiver. Each party agrees to comply with applicable laws. The Agreement constitutes the entire agreement between the parties and supersedes all prior agreements.
13. Definitions:
Various terms used in the Agreement are defined for clarity, including “Affiliate,” “Confidential Information,” “Credentials,” “Infrastructure,” “Materials,” “Representative,” “Services,” “Trademarks,” and “User.”
14. Governing Law:
Any disputes arising from the interpretation or enforcement of these terms and conditions shall be governed by the laws of the jurisdiction where the website or service provider is based.
Trade Intelligence Global

Privacy Policy

Trade Intelligence Global operates this website https://www.tradeint.com (“our Website”). We are committed to respecting and protecting your personal data collected through or in connection with our Website.

 

1. Introduction
We take our responsibilities under the Singapore Personal Data Protection Act 2012 seriously. We also recognize the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data.
This Privacy Policy is designed to assist you in understanding how we collect, use, disclose and/or process the personal data you have provided to us, as well as to assist you in making an informed decision before providing us with any of your personal data.
If you, at any time, have any queries on this policy or any other queries in relation to how we may manage, protect and/or process your personal data, please do not hesitate to contact our Data Protection Officer (the “DPO”) at the contact details below.
This Privacy Policy (together with our Website Terms of Use) sets out the basis on which we use and process any personal data we collect from you as a user of our Website. By accessing our Website, you hereby agree to be bound by the terms of this Privacy Policy.
In addition, our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers, affiliates or other third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies. As these websites are not owned or operated by us, we do not accept any responsibility or liability for the contents of these websites and their privacy policies and you access and provide your personal data to these third-party websites at your own risk. Please check these policies before you submit any personal data to any such websites.
 
2. Personal data we collect
We may collect and process personal data about you such as:
(a) Personal data that you may provide when submitting or making available personal data to, our Website. This includes but is not limited to any personal data provided when you contact us through our contact page such as your name, email address and contact details.
(b) If you contact us for any reason, we may keep a record of that correspondence.
(c) Personal data that may be captured via any error logging and reporting tool that captures error report data and, at your option and with your consent, sends this data to us in order for us to be informed of any software errors or problems that may occur during your use of our Website or the services provided on it.
(d) Details of your visits to our Website, the activities you engage in when accessing our Website and the resources that you access on or via our Website.
 
3. Cookies
We use cookies on our Website. A cookie is a text file that a website transfers to your computer’s hard disk so that the website can remember who you are. Cookies only record those areas of a website that have been visited by your computer and for how long.
You have the ability to accept or decline cookies by modifying the setting in your browser. If you would like to do this, please see the help menu of your browser. However, you may not be able to use all the interactive features of our Website if cookies are disabled.
 
4. How we use your personal data
We may use your personal data that we possess for the following purposes:
(a) to process, administer and/or manage your Member account with us and contact you as may from time to time be necessary in connection with your use of our Website and/or the Services made available on it;
(b) to contact you through the contact information provided by you in order to provide you with information that you request from us;
(c) to manage and administer your use of our Website and contact you as may from time to time be necessary in connection with your use of our Website;
(d) To collect information relating to your online interactions with us (including, for example, your IP address and the pages you view) so that we can offer you a more consistent and personalized experience in your relationship with us and better serve your needs by customizing the content that we share with you;
(e) to store, host and/or back up (whether for disaster recovery or otherwise) your personal data, whether within or outside Singapore;
(f) for record-keeping purposes;
(g) to conduct research, analysis and development activities (including but not limited to data analytics, surveys and/or profiling) to improve our Website, services and facilities in order to enhance the services we provide to you, where you have consented to be contacted for such purposes;
(h) to perform credit risk, know-your-customer, anti-money laundering / countering the financing of terrorism, financial and other relevant risk assessments and checks on you;
(i) to responding to legal process, pursuing legal rights and remedies, defending litigation and managing any complaints or claims;
(j) to respond to requests for information from public and governmental / regulatory authorities, statutory boards, related companies and for audit, compliance, investigation and inspection purposes;(k) to comply with any applicable law, regulation, legal process or government request;
(l) to enforce or apply our Terms of Use and [insert name of Platform Agreement]; or
(m) to protect the rights, property or safety of any person (including for the purposes of fraud detection and prevention).
 
5. Disclosure of your information
Your personal data may be used, disclosed, maintained, accessed, processed and/or transferred to the following third parties, whether sited in Singapore or outside of Singapore (including the People’s Republic of China), for one or more of the purposes set out above:
(a) our headquarters, subsidiaries and group companies;
(b) third party service providers which require the processing of your data, for example, third party service providers which have been engaged by us to: (i) to provide and maintain any IT equipment used to store and access your personal information; (ii) to host and maintain our Website; or 
(iii) otherwise in connection with the provision of certain services provided to you on or via our Website;
(c) our auditors and legal advisors;
(d) public and governmental/regulatory authorities, statutory boards, industry associations; and /or
(e) courts and other alternative dispute forums.
In certain circumstances we may provide third parties (whether or not located in Singapore) with aggregate information about our Website’s users. This may include information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is anonymized statistical data about our users’ browsing actions and patterns, and does not identify any individual. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms of Use; or to protect the rights, property, or safety of any person (including for example for the purposes of fraud detection and prevention). Please rest assured that we never sell or rent your personal data.
 
6. Transfer of your personal data outside of Singapore
The personal data that we collect from you may be transferred to, used, processed and stored outside of Singapore for one or more of the purposes set out above. By submitting your personal data and/or using our Website, you agree and consent to such transfer, storing or processing.
We have entered into contractual undertakings to ensure that the personal data which we collect from you and transfer to our service providers (whether or not located in Singapore) is adequately protected.
We will take reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, unauthorized access, disclosure or modification of your personal information.
 
7. Updating your information
Where you submit your personal data on our Website, you should try to ensure such personal data is accurate, and let us know if such personal data changes so that we are not holding any inaccurate personal data about you.
 
8. Your rights
You may withdraw your consent for us to collect, use, disclose and/or process your personal data for some or all of the purposes listed in this Privacy Policy.
You may request to access and/or correct the personal data currently in our possession by writing to the Data Protection Officer using the contact details provided below. Please note that we may charge you a reasonable fee for the handling and processing of your requests to access your personal data.
 
9. Changes to this Privacy Policy
We reserve the right to amend the terms of this Privacy Policy at our absolute discretion. Any amended privacy policy will be posted on our Website. You are expected to check this page from time to time to take notice of any changes we have made as they are binding on you. Your continued use of our Website and/or the services made available on or via our Website following any amendment of this Privacy Policy will signify your assent to and acceptance of its revised terms.
 
10. Further information about protection of personal data and the Singapore Personal Data Protection Act 2012
If you want to contact us with specific queries or concerns in relation to this Privacy Policy, or if you have any questions or complaints as to how your personal data is collected, used, disclosed and/or processed by us, please contact our Data Protection Officer at [email protected].