Trade Intelligence Global Pte Lte TradeInt Global Trade Data Platform Bill of Lading Shipping Data Import and Export Data
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Unveiling the Superiority of TradeInt over TenData: A Comprehensive Comparison

TradeInt vs TenData Trade Intelligence Global Pte Lte TradeInt Global Trade Data Platform Bill of Lading Shipping Data Import and Export Data

Introduction

TradeInt vs TenData Trade Intelligence Global Pte Lte TradeInt Global Trade Data Platform Bill of Lading Shipping Data Import and Export Data

In the realm of global trade intelligence platforms, businesses are constantly seeking the most reliable and efficient solutions to navigate the complexities of international commerce. Two prominent players in this space, TradeInt and Tendata, stand out as leading providers of trade intelligence services. However, when it comes to choosing the ideal platform for your business needs, discerning the superior option is essential. In this blog, we delve into a comprehensive comparison between TradeInt and Tendata, highlighting the key reasons why TradeInt emerges as the preferred choice for businesses worldwide.

Data Coverage and Accuracy:

Trade Intelligence Global Pte Lte TradeInt Global Trade Data Platform Bill of Lading Shipping Data Import and Export Data

TradeInt prides itself on its vast database, which is continuously updated with the latest global trade data. This resource grants users unparalleled access to comprehensive insights into international trade activities. Tracking over 5 billion shipments each year, TradeInt guarantees the utmost accuracy and reliability in its data, enabling businesses to make confident, informed decisions. On the other hand, Tendata, may not offer the same level of coverage and precision as TradeInt. This could potentially restrict the depth and accuracy of insights available to users.

On our website, you can explore all the countries covered based on shipping data and bill of lading data. Visit TradeInt Countries Covered to access comprehensive insights into global trade dynamics and make informed decisions for your business.

TradeInt vs MarketInsideData Trade Intelligence Global Pte Lte TradeInt Global Trade Data Platform Bill of Lading Shipping Data Import and Export Data and Customs Data

When comparing the coverage of only Asia countries, TradeInt surpasses TenData by a significantly larger number of countries.

Despite TenData’s assertion of extensive country coverage, a closer examination of their website reveals a significantly smaller number of countries represented. Furthermore, upon conducting a thorough analysis of their data, it becomes apparent that the actual number of countries included is even fewer than what is reported on their website.

Advanced Analytics and Insights:

Trade Intelligence Global Pte Lte TradeInt Global Trade Data Platform Bill of Lading Shipping Data Import and Export Data

One of the standout features of TradeInt is its advanced analytics capabilities, which extend beyond fundamental trade data to provide actionable insights and trend analysis. Leveraging sophisticated algorithms and predictive analytics, TradeInt empowers businesses to unveil hidden patterns, recognize emerging market trends, and anticipate future opportunities and risks. In contrast, while Tendata offers analytics tools, their capabilities may be somewhat restricted in scope and depth, potentially posing challenges for users in deriving actionable insights for strategic decision-making.

User-Friendly Interface and Customization:

TradeInt distinguishes itself with its user-friendly interface, crafted to enhance the user experience and ensure smooth navigation. Featuring customizable dashboards, personalized alerts, and interactive visualizations, TradeInt enables users to tailor the platform to their unique preferences and needs. Conversely, while Tendata provides a user-friendly interface, its customization capabilities might be less extensive, which could impede user flexibility and efficiency.

Customer Support and Collaboration:

At TradeInt , ensuring customer satisfaction is our top priority, and our dedicated support team is devoted to offering prompt assistance and guidance to users whenever required. Whether it’s troubleshooting technical problems, exploring new features, or addressing inquiries, TradeInt’s customer support team remains accessible to guarantee a smooth user experience. While Tendata similarly provides customer support services, the level of responsiveness and collaboration may differ, potentially resulting in delays in resolving user queries and issues.

Pricing and Flexibility:

Tendata Quotation Proposal – Membership Version

Account Options:
1 Main Account with 2 Sub-Accounts
Account Time: 12 Months

Membership VersionPrice
T-Info$3000
T-Info + BI$4,000
T-Info & T-Discovery & T-Radar$5,000
T-Info & T-Discovery & T-Radar + BI$5,500

System Function Introduction:

  1. T-Info (Trading data system):More than 65 countries’ import and export trading data from historical to the most updated. No limitation on searching keywords; Data downloadable into Excel form; Generates multi-dimensional summary report.
  2. T-Discovery:
    Intelligent searching system combining Trading data, Business data, and Internet data systems. Supports multi-language and multi-filter search to find potential clients efficiently.
  3. T-Radar:
    Add potential clients or Competitor Company into T-Radar system.
    Utilizes computer recognition technology to link target companies with trading, business, and Internet data systems.
    Analyzes and monitors target company’s trading information, company information, and contact information, sending notifications upon updates.
  4. BI (Intelligent Analysis):
    Dynamic visualization report.
When it comes to pricing TradeInt offers a range of flexible options to accommodate different business needs and budgets From the Lite plan starting at 9 annually to the Enterprise plan for 3 users at 99 annually TradeInt provides businesses with the freedom to choose the plan that best suits their requirements In contrast Panjiva only has a 000 annually plan according to DigitalCommerce360 which may not offer the same level of flexibility and affordability as TradeInts pricing structure

When it comes to pricing, TradeInt offers a range of flexible options to accommodate different business needs and budgets. From the Lite plan starting at $999 annually to the Enterprise plan for 3 users at $8,999 annually, TradeInt provides businesses with the freedom to choose the plan that best suits their requirements. Click here to see TradeInt’s pricing structure.

TradeInt Subscription Plans

PlanPriceLimitless SearchRecords DownloadTrade Data by Specific CountriesInformed Data VisualisationGlobal Buyers & Importers DirectoryBusiness Relations DiagramBusiness & Company ProfileVerified Business ContactsLicense
LiteUS$999/yearYesUp to 1.8 million (Yearly)One Country Trade DataYesYesYesYesYesSingle User License for 1 Year
ProUS$2,899/yearYesUp to 1.8 million (Yearly)Majority Countries Trade DataYesYesYesYesYesSingle User License for 1 Year
PremiumUS$3,299/yearYesUp to 1.8 million (Yearly)All Countries Trade DataYesYesYesYesYesSingle User License for 1 Year
EnterpriseUS$7,899/yearYesUp to 10 million (Yearly)All Countries Trade DataYesYesYesYesYesThree User License for 1 Year

Comparison

When prioritizing TradeInt over Tendata, it’s crucial to consider the following factors:

Data Coverage and Access:
TradeInt offers access to trade data from multiple countries, with options to access data by specific countries based on the chosen plan. This extensive coverage ensures users can gather comprehensive insights into global trade activities, making TradeInt a preferred choice for businesses operating in diverse markets.

Monitoring and Analysis:
While both platforms offer dynamic visualization reports for intelligent analysis, TradeInt’s platform may provide additional functionalities or insights not specified in Tendata’s system functions. Additionally, TradeInt’s focus on providing actionable insights through advanced analytics capabilities can be advantageous for businesses seeking to identify emerging market trends and opportunities.

User Experience and Support:
TradeInt emphasizes user-friendly interfaces and dedicated customer support to ensure a seamless user experience. This commitment to customer satisfaction and support can contribute to increased efficiency and effectiveness in utilizing the platform for strategic decision-making.

In summary, prioritizing TradeInt over Tendata can be advantageous due to its comprehensive data coverage, advanced analytics capabilities, and emphasis on user experience and support. These factors collectively position TradeInt as a preferred choice for businesses seeking reliable and efficient solutions for navigating the complexities of international commerce.

 

Pros of TradeInt

Understanding that TradeInt incorporates its features and functionality into its subscription plans while Tendata charges users per function highlights a significant difference in their pricing and service models:

 

1. TradeInt’s Integrated Approach:
TradeInt adopts an integrated approach by bundling its features and functionality into its subscription plans. This means users can access a comprehensive set of tools and capabilities within their chosen plan without additional charges for specific functions.

 

2. Simplified Pricing Structure:
With TradeInt, users benefit from a simplified pricing structure where the cost is determined by the selected subscription plan rather than individual functions. This clarity in pricing helps users budget effectively and avoids confusion about additional charges for specific features.

 

3. Scalability and Flexibility:
TradeInt‘s subscription plans typically offer scalability and flexibility, allowing users to choose a plan that aligns with their needs and budget. Users can upgrade their plans as required, accessing a broader range of features or reducing costs without sacrificing essential functionalities.

 

4. Cost-Efficiency:
TradeInt’s approach may offer cost-efficiency for users requiring multiple functions or a comprehensive suite of tools. By bundling features into subscription plans, users can access a wide range of functionalities at a predictable and potentially lower cost compared to paying per function with Tendata.

 

In contrast, Tendata’s model of charging users per function may result in variable costs depending on the specific features required. While this approach provides flexibility for users to select only the functions they need, it can lead to higher costs for users requiring multiple features or comprehensive functionality.

 

Overall, TradeInt’s integrated approach to pricing and functionality may offer greater simplicity, predictability, and potentially cost-efficiency for users seeking comprehensive trade intelligence solutions.

Summary: Tendata vs. Trade Intelligence

AspectTendataTradeInt by Trade Intelligence
BackgroundA private Chinese company with servers in China.As a Singaporean company with servers located in Singapore, we provide seamless connectivity to the global market. We have garnered exceptional reviews from our clients from reviews platforms.
BrandingChinese brand, facing debt and negative reputation domestically, lacks international customer service experience.Highly rated on review platforms, we’ve earned prestigious awards such as being named a top performer on SourceForge and Slashdot, as well as receiving accolades like “Happiest Users” and “Quality Choice” on Crozdesk. Our positive global reviews have established our online brand dominance across multiple platforms, including Google, Bing, LinkedIn, YouTube, Reddit, Quora, TikTok, Facebook, Pinterest, and Twitter.
DataIntermittently collected contact data with limited information and delayed updates, contains duplicates and false information.We pride ourselves on our exclusive data coverage spanning Turkey, Africa, India, Mexico, Brazil, and Russia. With over 460 million entries in our company profile database, we surpass the comprehensiveness of Dun & Bradstreet. Furthermore, we provide the most extensive data coverage in the Vietnamese market and include data sourced from China. Our contact database, drawn from top industry channels, boasts 250 million contacts.
Download Limit240,000 downloads per year, 657 downloads per day. 
600,000 downloads annually,  1,643 downloads per day.

Premium plan: 1,825,000 downloads/year, 5,000 downloads per day
Enterprise plan: 3,650,000 downloads/year, 10,000 downloads per day.

Software System
  • The system design is basic, and the user interface is not user-friendly.
  • Different product designs are created for marketing purposes, but only the appearance is changed without fixing the main problems, causing inconvenience for users.
  • The Business Intelligence (BI) functionality is poorly designed and not helpful.
  • There is no comprehensive trade summary analysis available company-wide.
  • There is no overview of the market or a watchlist for trading.
  • The system does not include features for managing business relations.
  • The system boasts sophisticated design, featuring a user-friendly interface crafted to deliver an optimal user experience.
  • Regular updates are rolled out to boost system functionality, with new features tailored to user needs.
  • Company-wide trade summary analysis provides comprehensive insights into trade activities.
  • The platform offers a market overview feature for analyzing market trends and dynamics.
  • Users can effortlessly create and manage trading watchlists to stay updated on trades.
  • Advanced business relations features are integrated to understand trade relationships better.
  • With top-quality cloud servers, the system ensures fast and responsive usage, enhancing efficiency in search operations.
  • An advanced search model ensures accurate search results, while integrated business intelligence functionality offers dynamic visualizations for enhanced insights.
PricingDespite data, downloads, and system performance falling below expectations, the pricing remains $1200-$1700 higher than that of TradeInt.Superior features available at a lower cost.
Customer ServiceManaged by Agents; Demonstrating a lack of professionalism and subpar after-sales service.You’ll be directly assisted by a dedicated, trained, and experienced Trade Intelligence Account Manager, along with a support specialist, who are available to address inquiries at any time.

Conclusion

In conclusion, when comparing TradeInt and TenData, TradeInt emerges as the ultimate choice for businesses seeking a comprehensive and reliable trade intelligence platform. While both platforms offer valuable services, TradeInt stands out due to several key factors.

 

Firstly, TradeInt provides superior features and functionality at a competitive price point, offering better value for money compared to TenData. Additionally, TradeInt boasts a proven track record of positive reviews and awards, indicating high levels of customer satisfaction and trust.

 

Furthermore, TradeInt offers exceptional customer service, with dedicated account managers and support specialists available around the clock to assist users with their inquiries and ensure a seamless experience. This level of personalized support sets TradeInt apart from TenData, which lacks professionalism and may provide subpar after-sales service.

 

Moreover, TradeInt’s advanced system design, user-friendly interface, and frequent updates cater to the evolving needs of businesses, enhancing user experience and ensuring optimal performance. With features such as company-wide trade summary analysis, market overview, trading watchlists, and advanced business relations tools, TradeInt provides comprehensive insights and facilitates informed decision-making.

 

Overall, TradeInt remains the preferred choice for businesses worldwide due to its combination of superior features, competitive pricing, exceptional customer service, and commitment to continuous improvement.

In the competitive landscape of trade intelligence platforms, TradeInt emerges as the superior choice for businesses seeking unparalleled data coverage, advanced analytics, user-friendly interface, exceptional customer support, and flexible pricing options. With its comprehensive database, advanced analytics capabilities, customizable interface, dedicated customer support, and competitive pricing, TradeInt empowers businesses to unlock the full potential of global trade opportunities and drive sustainable growth in today’s dynamic market environment. To find out more, click here: https://tradeint.com/insights/global-trade-data-platform-promotion/

Experience a TradeInt Demo now!

Request a Demo!
Trade Intelligence Global Pte Lte TradeInt Global Trade Data Platform Bill of Lading Shipping Data Import and Export Data

Explore our reviews on reputable review sites such as G2, SourceForge, Slashdot, Crozdesk, and Product Hunt:
– G2: https://www.g2.com/products/tradeint/reviews
– SourceForge: https://sourceforge.net/software/product/TradeInt/
– Slashdot: https://slashdot.org/software/p/TradeInt/
– Crozdesk: https://crozdesk.com/software/tradeint
– Product Hunt: https://www.producthunt.com/products/tradeint

We are honored to have received prestigious accolades, including the Quality Choice and Happiest Users awards from Crozdesk, as well as recognition as a Top Performer on SourceForge and Slashdot.

About Trade Intelligence Global Pte. Ltd.

Trade Intelligence Global Pte. Ltd. is a distinguished leader in global trade solutions, delivering exceptional results for businesses worldwide. With a focus on excellence, innovation, and client success, Trade Intelligence Global empowers businesses to thrive in today’s interconnected global economy. To find out more, visit https://tradeint.com.

FAQ

TradeInt ensures the accuracy and reliability of its data through rigorous data collection processes, including sourcing data from reputable sources and employing advanced data cleaning and validation techniques. Additionally, TradeInt continuously updates its database to reflect the latest global trade activities, minimizing the risk of outdated or inaccurate information.

TradeInt can provide specific examples of actionable insights derived from its advanced analytics capabilities, such as identifying emerging market trends, predicting supply chain disruptions, and optimizing procurement strategies based on historical trade data analysis. Book a demo to learn more.

TradeInt offers a high level of customization for its user interface, allowing users to personalize dashboards, set up custom alerts, and tailor visualizations to their specific preferences. This level of customization enhances user experience and ensures that users can efficiently access the information they need.

TradeInt is committed to providing exceptional customer support, with dedicated account managers and support specialists available to assist users with their inquiries and resolve any issues promptly. Response times may vary depending on the nature of the query, but TradeInt strives to maintain high standards of responsiveness and availability.

Clients can explore our reviews on reputable platforms such as Crozdesk, SourceForge, and others to access real testimonials from our satisfied customers. These reviews offer firsthand accounts of how businesses have successfully leveraged TradeInt to gain valuable insights into global trade dynamics, streamline operations, and drive growth. By examining these testimonials, potential users can gain valuable insights into the practical benefits and effectiveness of TradeInt for their specific business needs.

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Trade Intelligence Global

Online Payment Terms & Conditions

Payment made via online payment gateways is secured and covered by service transaction policies (e.g. PayPal’s buyer and seller protection policies).


TradeInt is classified under the intangible, virtual item or service, which is not eligible for refunds due to its nature (e.g. digital data display and downloads).


1. All TradeInt products that involve payment are of one-time transaction products that comply with the “intangible or virtual goods or services” as defined by reputable and trusted platform, such as PayPal. Payments are to be made one-time in full through payment gateways at the price set by TradeInt. No refunds shall be made once payment is done.


2. After payment is made and confirmed, access will be granted to subscriber within 24 hours. A confirmation e-mail will be sent to the subscriber which constitutes as the delivery of the subscription as well as the commencement of the subscription.


3. TradeInt will use webpage display, online communication, and other methods of communication to provide customers with the complete information to understand the product as much as possible. It is the customer’s duty to fully understand and decide the suitability of the product, and ensure that TradeInt meets their needs. If the customer has any questions and faces any major issues, the customer should communicate with TradeInt sales and customer service before the payment. TradeInt is obliged to assist the customer in responding to the problem and will proactively help to resolve related issues.

Trade Intelligence Global

Terms & Conditions

1. General:
Subscribers are granted access to and utilization of the Services exclusively for internal business operations, in accordance with the terms of the Agreement. This encompasses enabling Users to:
(a) View, copy, print, and/or download the Content within the guidelines outlined by the terms of Service/Agreement.
(b) Generate derivative works from the Content or through its utilization, and share such derivative works with Users. All Services obtained by Subscribers are provided by TradeInt or its licensors and are subject to the terms of Service/Agreement, including this Policy.
2. Changes:
Throughout the Term, TradeInt reserves the right to amend or terminate the Services, which may involve adding, removing, or modifying features or functionality, as necessary to reflect changes in applicable law, regulations, technology, or data availability. Subscriber will be informed of any significant changes affecting their access to or use of the Services or discontinuation of any Services.
3. Rights:
TradeInt hereby extends to Subscriber a revocable, non-exclusive, and non-transferable limited right to utilize the Services solely for their internal business operations during the Term, including enabling Users to:
(a) View, copy, print, and/or download the Content within the guidelines outlined by the terms of Service/Agreement.
(b) Generate derivative works from the Content or through its utilization, and share such derivative works with Users. TradeInt and its licensors retain all ownership and intellectual property rights to the Services, including any derivative works created by Subscriber, or anything developed or provided by TradeInt under the Agreement. Subscriber is not granted any intellectual property rights in the Services.
4. Limitations and Restrictions on Use:
By accessing or utilizing TradeInt’s services, you agree to adhere to the following limitations and restrictions on use. These restrictions apply to subscribers, their designated users, and any third parties accessing or utilizing TradeInt’s services.
(a) Program and Service Markings: You are prohibited from altering or removing any program or service markings, trademarks, or proprietary notices belonging to TradeInt, its affiliates, or licensors.
(b) Prohibited Activities: Users are prohibited from engaging in any automated data collection activities, including but not limited to web scraping, data mining, or the use of robots, spiders, or other automated tools, without explicit permission from the website or service provider.
(c) Intellectual Property Rights: Users acknowledge and agree that all content, including text, images, videos, and other materials, available on the website or service, is protected by copyright, trademark, and other intellectual property laws. Users may not extract, copy, or distribute this content without proper authorization.
(d) Access Restrictions: Access to certain areas of the website or service may be restricted or blocked for automated tools or excessive data requests. Users agree not to circumvent these restrictions or attempt to gain unauthorized access to restricted areas.
(e) Rate Limiting: To prevent server overload and ensure fair access for all users, the website or service may impose rate limits on data requests. Users agree to abide by these rate limits and not to exceed them through automated means.
(f) Non-Commercial Use: Licensing, selling, or otherwise making available the services to third parties for commercial exploitation is prohibited. Unless otherwise specified, automated data collection activities are strictly prohibited for any purposes. Users agree not to use automated tools to gather data without explicit permission.
(g) Indemnification: Users agree to indemnify and hold harmless the website or service provider from any damages, losses, or liabilities arising out of their unauthorized use of automated tools or violation of these terms and conditions.
(h) Modification and Reverse Engineering: You may not modify, disassemble, decompile, reverse engineer, reproduce, republish, copy, or create derivative works of any part of the infrastructure.
(i) Framing and Mirroring: “Framing” or “mirroring” of any services provided through the Internet is not permitted.
(j) Benchmarking and Testing: Benchmarking, vulnerability scanning, penetration testing, or any other form of testing of the services without explicit authorization is prohibited.
(k) Interference with Proper Operation: You may not use any device, software, or routine that could damage or interfere with the proper operation of the services.
(l) Service Operation: Inhibiting the operation of the services, engaging in denial of service attacks, or conducting search queries deemed abusive by TradeInt is prohibited.
(m) Competitive Products and Services: Developing, supporting, or assisting in the development of products or services that directly compete with TradeInt’s services is not allowed.
(n) Unlawful Use: Accessing or using the services for unlawful purposes or in a manner intended to harass or cause damage to any person or property is not permitted. Violation of these terms may result in legal action and termination of access to TradeInt services. Users are expected to adhere to these provisions to ensure lawful and respectful use of the services.
(o) Termination of Access: The website or service provider reserves the right to terminate or suspend access to users engaging in unauthorized data collection activities or violating these terms and conditions.
(p) Modification of Terms: These limitations and restrictions on data crawl and robot software usage may be modified or updated by the website or service provider at any time. Users are responsible for regularly reviewing the terms and conditions for any changes.
5. No Refund Policy:
All subscriptions and services are issued on a license basis and are non-refundable. By subscribing to or utilizing TradeInt’s services, you acknowledge and agree that no refunds will be issued for any reason, including but not limited to, unused services, partial usage, or dissatisfaction with the services.
6. Disclaimers:
TradeInt does not guarantee the availability, provision, quality, accuracy, integrity, or reliability of the services, and they are provided “as is”. TradeInt does not warrant that the services will be error-free or uninterrupted, or that they will meet subscriber’s expectations. Except as prohibited by law, TradeInt, its affiliates, and licensors disclaim all warranties.
7. Limitation of Liability:
TradeInt, its affiliates, and licensors shall not be liable for indirect, incidental, consequential, special, or exemplary damages, or any loss of revenue, profits, data, goodwill, or reputation. TradeInt’s aggregate liability under the Agreement shall not exceed the total amounts paid by the subscriber for the services during the preceding twelve (12) months.
8. Indemnification:
Subscriber agrees to defend and indemnify TradeInt against any claims arising out of or in connection with breaches of the Agreement or violations of applicable law by Subscriber or any User, materials furnished by Subscriber or any User, or disputes between Subscriber or any User.
9. Confidentiality:
Both parties agree to maintain the confidentiality of any disclosed Confidential Information and to use it solely in connection with the Agreement. Confidential Information shall not include certain information as outlined in the Agreement. The Receiver agrees to protect the Confidential Information and restrict its disclosure to authorized representatives.
10. Force Majeure:
Neither party shall be liable for failure or delay in performance due to conditions beyond its control, such as acts of God, governmental restrictions, or natural disasters. If a Force Majeure Event continues for more than thirty (30) days, either party may cancel unperformed Services.
11. Dispute Resolution:
Disputes shall be resolved through good faith negotiations between the parties, with escalation to senior officers if necessary.
12. Miscellaneous:
The Agreement may not be assigned without prior consent. The parties are independent contractors, and no partnership or agency relationship is created. Failure to enforce any provision of the Agreement shall not constitute a waiver. Each party agrees to comply with applicable laws. The Agreement constitutes the entire agreement between the parties and supersedes all prior agreements.
13. Definitions:
Various terms used in the Agreement are defined for clarity, including “Affiliate,” “Confidential Information,” “Credentials,” “Infrastructure,” “Materials,” “Representative,” “Services,” “Trademarks,” and “User.”
14. Governing Law:
Any disputes arising from the interpretation or enforcement of these terms and conditions shall be governed by the laws of the jurisdiction where the website or service provider is based.
Trade Intelligence Global

Privacy Policy

Trade Intelligence Global operates this website https://www.tradeint.com (“our Website”). We are committed to respecting and protecting your personal data collected through or in connection with our Website.

 

1. Introduction
We take our responsibilities under the Singapore Personal Data Protection Act 2012 seriously. We also recognize the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data.
This Privacy Policy is designed to assist you in understanding how we collect, use, disclose and/or process the personal data you have provided to us, as well as to assist you in making an informed decision before providing us with any of your personal data.
If you, at any time, have any queries on this policy or any other queries in relation to how we may manage, protect and/or process your personal data, please do not hesitate to contact our Data Protection Officer (the “DPO”) at the contact details below.
This Privacy Policy (together with our Website Terms of Use) sets out the basis on which we use and process any personal data we collect from you as a user of our Website. By accessing our Website, you hereby agree to be bound by the terms of this Privacy Policy.
In addition, our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers, affiliates or other third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies. As these websites are not owned or operated by us, we do not accept any responsibility or liability for the contents of these websites and their privacy policies and you access and provide your personal data to these third-party websites at your own risk. Please check these policies before you submit any personal data to any such websites.
 
2. Personal data we collect
We may collect and process personal data about you such as:
(a) Personal data that you may provide when submitting or making available personal data to, our Website. This includes but is not limited to any personal data provided when you contact us through our contact page such as your name, email address and contact details.
(b) If you contact us for any reason, we may keep a record of that correspondence.
(c) Personal data that may be captured via any error logging and reporting tool that captures error report data and, at your option and with your consent, sends this data to us in order for us to be informed of any software errors or problems that may occur during your use of our Website or the services provided on it.
(d) Details of your visits to our Website, the activities you engage in when accessing our Website and the resources that you access on or via our Website.
 
3. Cookies
We use cookies on our Website. A cookie is a text file that a website transfers to your computer’s hard disk so that the website can remember who you are. Cookies only record those areas of a website that have been visited by your computer and for how long.
You have the ability to accept or decline cookies by modifying the setting in your browser. If you would like to do this, please see the help menu of your browser. However, you may not be able to use all the interactive features of our Website if cookies are disabled.
 
4. How we use your personal data
We may use your personal data that we possess for the following purposes:
(a) to process, administer and/or manage your Member account with us and contact you as may from time to time be necessary in connection with your use of our Website and/or the Services made available on it;
(b) to contact you through the contact information provided by you in order to provide you with information that you request from us;
(c) to manage and administer your use of our Website and contact you as may from time to time be necessary in connection with your use of our Website;
(d) To collect information relating to your online interactions with us (including, for example, your IP address and the pages you view) so that we can offer you a more consistent and personalized experience in your relationship with us and better serve your needs by customizing the content that we share with you;
(e) to store, host and/or back up (whether for disaster recovery or otherwise) your personal data, whether within or outside Singapore;
(f) for record-keeping purposes;
(g) to conduct research, analysis and development activities (including but not limited to data analytics, surveys and/or profiling) to improve our Website, services and facilities in order to enhance the services we provide to you, where you have consented to be contacted for such purposes;
(h) to perform credit risk, know-your-customer, anti-money laundering / countering the financing of terrorism, financial and other relevant risk assessments and checks on you;
(i) to responding to legal process, pursuing legal rights and remedies, defending litigation and managing any complaints or claims;
(j) to respond to requests for information from public and governmental / regulatory authorities, statutory boards, related companies and for audit, compliance, investigation and inspection purposes;(k) to comply with any applicable law, regulation, legal process or government request;
(l) to enforce or apply our Terms of Use and [insert name of Platform Agreement]; or
(m) to protect the rights, property or safety of any person (including for the purposes of fraud detection and prevention).
 
5. Disclosure of your information
Your personal data may be used, disclosed, maintained, accessed, processed and/or transferred to the following third parties, whether sited in Singapore or outside of Singapore (including the People’s Republic of China), for one or more of the purposes set out above:
(a) our headquarters, subsidiaries and group companies;
(b) third party service providers which require the processing of your data, for example, third party service providers which have been engaged by us to: (i) to provide and maintain any IT equipment used to store and access your personal information; (ii) to host and maintain our Website; or 
(iii) otherwise in connection with the provision of certain services provided to you on or via our Website;
(c) our auditors and legal advisors;
(d) public and governmental/regulatory authorities, statutory boards, industry associations; and /or
(e) courts and other alternative dispute forums.
In certain circumstances we may provide third parties (whether or not located in Singapore) with aggregate information about our Website’s users. This may include information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is anonymized statistical data about our users’ browsing actions and patterns, and does not identify any individual. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms of Use; or to protect the rights, property, or safety of any person (including for example for the purposes of fraud detection and prevention). Please rest assured that we never sell or rent your personal data.
 
6. Transfer of your personal data outside of Singapore
The personal data that we collect from you may be transferred to, used, processed and stored outside of Singapore for one or more of the purposes set out above. By submitting your personal data and/or using our Website, you agree and consent to such transfer, storing or processing.
We have entered into contractual undertakings to ensure that the personal data which we collect from you and transfer to our service providers (whether or not located in Singapore) is adequately protected.
We will take reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, unauthorized access, disclosure or modification of your personal information.
 
7. Updating your information
Where you submit your personal data on our Website, you should try to ensure such personal data is accurate, and let us know if such personal data changes so that we are not holding any inaccurate personal data about you.
 
8. Your rights
You may withdraw your consent for us to collect, use, disclose and/or process your personal data for some or all of the purposes listed in this Privacy Policy.
You may request to access and/or correct the personal data currently in our possession by writing to the Data Protection Officer using the contact details provided below. Please note that we may charge you a reasonable fee for the handling and processing of your requests to access your personal data.
 
9. Changes to this Privacy Policy
We reserve the right to amend the terms of this Privacy Policy at our absolute discretion. Any amended privacy policy will be posted on our Website. You are expected to check this page from time to time to take notice of any changes we have made as they are binding on you. Your continued use of our Website and/or the services made available on or via our Website following any amendment of this Privacy Policy will signify your assent to and acceptance of its revised terms.
 
10. Further information about protection of personal data and the Singapore Personal Data Protection Act 2012
If you want to contact us with specific queries or concerns in relation to this Privacy Policy, or if you have any questions or complaints as to how your personal data is collected, used, disclosed and/or processed by us, please contact our Data Protection Officer at [email protected].